Albatross | Porting Administration Service

Porting Administration Service

Albatross Portability Administration Service (PAS) manages porting request procedures between the recipient operator, national central reference database (CRDB) and donor operator. The customer can choose to manage PAS through a Web interface (PASWeb) or to integrate it with their existing CRM (PAS-CRM), although we recommend a CRM interface for medium and large porting volumes.

PAS-CRM

The CRM system is one of the operator’s most important systems. Frequently these systems are extremely large, which makes changes complex to carry out. To address this problem, we have developed several interfaces to deal with the CRM system, which enable simpler or more robust implementations to be carried out.

Our Porting Administration Service (PAS) has three different interfaces, each targeting different system users. Through simple implementations, these interfaces make it possible to get the system up and running:

Batch interface: An XML file or a plain text file is stored on an FTP or hard disk. The system fetches the file and processes the customer data. After a successful or unsuccessful update, the result is sent to the CRM system.

Direct interface: Via Web services (SOAP/XML) it is possible for the CRM system to add, delete, change customer data and to retrieve porting information.

Web interface: The Web interface is a tool for back office personnel to perform number porting. Changes are sent back to the CRM system to keep the databases updated.

PASWeb

PAS Web interface is built with a simple structure allowing users to quickly gain an overview of porting status. The user can manage orders with just a few clicks, plus follow message coherence and flow, which minimises the risk of human error. Back office personnel can make customer changes, which are fed to the CRM system to keep it updated. Users can see the status of current data and view logs of failed and successful changes.

Demo

Albatross Porting Administration Service (PAS), along with several other service applications, is available to demo for prospective customers. If you wish to demo this product, please contact your existing Albatross sales representative or a member of our sales team. The service demos are accessed through our customer portal with a login and password.