ALBATROSS CENTREX
Presence management is a relatively mature feature, particularly in the Nordic PBX market. A call attendant is not only expected to have a support system to handle incoming calls during any absence, but also the relevant updated user information.
However, PBX systems are often costly and complex to configure and maintain. The alternative is a centralised Centrex solution, but traditionally these are associated with high investment costs, lack of features and loss of customer control.
But not anymore!
Albatross Centrex solutions are aimed at operators and service providers who wish to offer the enterprise market a competitive and flexible Centrex service.
Traditional Centrex solutions are primarily based on fixed line Centrex with a heavy heritage from the PBX market, whilst our strong differentiator is a mobile market focus with a system optimised for managed service operations.
High availability and customer driven development are our trademarks, and our Centrex solution addresses the evolution towards all-mobile user groups and the capability potential of smart phones.
Albatross Centrex solution has some of the most advanced presence and availability management features on the market:
- Advanced call attendant client.
- User friendly end user clients.
- Automatic call attendant with spoken presence.
- Interaction with unified communications systems such as Microsoft Office Communications.
And much more!
Albatross Centrex greatly improves organisational efficiency. Our solution enables fixed and mobile operators to offer public sector and business customers a high quality service adapted to their differing sizes and demands. Albatross Centrex provides operators with a great opportunity to improve customer retention rates within the valuable business segment.
With Albatross Centrex you get the best technology and expertise available. We are renowned for our outstanding quality and support, offering a unique fully managed, “pay-as-you-grow” model, which allows incremental expansion in both capacity and functionality.
